Can I use two devices at the same time on one subscription?
No, you can’t. however, You can use one Subscription on multiple devices but not simultaneously.
The channels work in VLC Player, but does not work in SIPTV App?
If you have webOS or Tizen TVs and your streams are multicast, the UDP to HTTP function has to be turned on in app’s settings and to be set up on your router.
What is Kodi?
Kodi (formerly XBMC) is a free and open-source media player software developed by the XBMC Foundation, a non-profit technology consortium. Kodi is available for multiple operating systems and hardware platforms, with a software 10-foot user interface for use with televisions and remote controls. For more information please visit their website: www.kodi.tv
I keep getting “script errors” in Kodi?
Script errors almost all of the time means you are either not connected to the internet or your internet speed is not fast enough.
I see a message in Kodi that says “clear cache” how do I do that?
Under “programs” select “maintenance” in there you will see an option to “clear cache”.
Can I use my iPad/iPhone/Android phone as a remote to control Kodi (XBMC)?
The XBMC Remote app is invaluable for navigating XBMC and puts a neat keyboard and remote control device onto your smartphone tablet with no charge.
Sometimes when I watch a movie it keeps buffering?
Sometimes you may experience buffering due to low internet speed, high internet traffic. If you experience buffering press “pause” for 10-15 seconds and resume, most of the time that will eliminate the need to buffer.
What kind of devices do you support?
We support all kind of devices such as MAG, Android Smart Phone, Android Boxes, Enigma, DreamBox, Vu+ (…), PC, VLC, Kodi/XBMC (…), Smart TV.
How our Customers deliver their Subscription after purchasing it?
After purchasing a subscription with us, we will email you a link containing username and password ( Please check the spam box if you don’t see it in your mail box).